Applebee's Feedback Consumer Complaints All Reviews

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Applebee's Feedback Reviews

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  • Bad experience at Grand Island Ne Applebee



    This restaurant has serious problems and one star is too a high rating. My husband and myself sat at the bar last night for close to 20 minutes before any one took our drink order and we were the only couple sitting at the bar. It seemed like all the workers were more worried about opening a cash draw that was broken than taking care of customers. There were no menus at the bar and the man who finally did take our drink order yelled across the restaurant to the greeter for menus which took another 10 minutes to arrive. Then they did not have the meat to do a couple of the items on... More...
    (Restaurants, Fast Food, Coffee)
    kremas's Picture   kremas    0 Comments   Comments
  • Adequate for grade school lunch



    Not wanting to cook Thanksgiving dinner for the first time we chose to visit Applebee's. Our service was the worst! I retrieved our drinks myself after it seemed our "waitress" was never going to get them. The "Thanksgiving Special" could only be compared to a public school lunch both in taste and portion size. That was very disappointing, Having plenty of room left, we ordered desert.. Another problem occurred. The restaurant staff tried to deliver the desert to another table that had yet to receive their food, and then returned it to the kitchen. I was finally... More...
    (Restaurants, Fast Food, Coffee)
    smoods's Picture   smoods    0 Comments   Comments
  • terrible experienc at applebees



    on 4/10/2015 i went to applebees co-op city after along day of shopping seeing people waiting i asked hostess how long of a wait she mumbled something i didnt understand asked again she responded nasty wait till i comeback when seated we order a beer grey goose martini steak w shrimp and ribs after 20 min no drinks 10 more min beer and some green concoction(not martini) are delivered green drink returned 15 minutes later food arrived steak was overcooked veggies were raw mashed potatos good ribs tender both dishes were cold and still no martini halfway finished martini arrived NEVER AGAIN... More...
    (Restaurants, Fast Food, Coffee)
    blacky220's Picture   blacky220    0 Comments   Comments
  • Applebees poor quality waitress



    I came to Applebees on 12/4/2014 at around 8:50. My friend and I were planning on order an appetizer because it was half off after 9 o'clock. We order three minutes before 9 so I figured it would just be half-off. My waitress, Emily, charged me the full price and I asked her about it. She said the computer did it so she couldn't do anything about it. I was just annoyed because she could have said something before we order. Then she didn't offer a $10 bonus card(if they don't then we would get a free appetizer with our meal next time we would come) with our meal so... More...
    (Restaurants, Fast Food, Coffee)
    annaverona's Picture   annaverona    0 Comments   Comments
  • Applebee's Feedback



    My girlfriend & I decided to meet at Applebee's for lunch on July 14, 2014, because it was my birthday and we wanted to do something special. So, we decided to go to Applebee's. This was the first time I'd gone to Applebee's since they had opened an Applebee's in Jackson Tennessee, less than a year earlier.i ordered a Strawberry Avocado Salad. I was really disappointed with the quality and appearance of my salad. The salad lettuce was very wilted - it looked like it had been sitting out all day. Also, they skimped on the strawberries and other ingredients. The... More...
    (Restaurants, Fast Food, Coffee)
  • applebees, anderson indiana



    just ate at the applebees in Anderson Indiana. ordered 2 sandwich entrees (clubhouse grill). after about 20 minutes of waiting, our waitress approached our table and said our food should be up any minute. she then came back roughly every 5 minutes for the next 15 minutes repeating that our food should be ready any minute. a few minutes later she told us that our order had been "bumped" and she would go and get just our side items, since our entrees had just started cooking. at this point I asked to speak with the manager (our wait is nearly 40 minutes at this point). the... More...
    (Restaurants, Fast Food, Coffee)
    meeeeeeeeeeee's Picture   meeeeeeeeeeee    0 Comments   Comments
  • Pastor ??? Alois Bell



    I will not dine at Applebees again since the firing of the waitress who serve arrogant so called Christian pastor Alois Bell of World Deliverance Ministries Church in Granite City, Ill. It was unjust. The management should have collected the 18% tip rather than fire the waitress who served the arrogant self righteous who used God's name in vain. Rehire the waitress! I will not return to Applebees until then. Good bye Applebees, Olive Garden, Perkins, Outback, Fridays, Red Lobster, etc. There are a lot of options other than Applebees around me. Good bye. More...
    (Restaurants, Fast Food, Coffee)
    dusdidt's Picture   dusdidt    0 Comments   Comments
  • Firing of waitress



    I struggle to understand why you fired your waitress for posting the receipt that a "pastor" chided the waitress on. The waitress did not force the "pastor" to write those comments, let alone sign it "Pastor" as if throwing around what ever clout she thinks she has. I am embarrassed by what the pastor did, and even more embarrassed by that pastors "passing the buck" ( blaming the waitress) for the pastors own actions. The pastor made the choice to write the stuff she did instead of talking to the waitress or management about her. issues. I agree... More...
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    becky32's Picture   becky32    0 Comments   Comments
  • Applebee's Restaurant



    I am a regular Applebee's customer, but will no longer enter your restaurant because of your recent firing of a waitress who posted a note from a female pastor who scratched out the 18% tip and said she gave 10% to God. She certainly was not acting Christlike and I believe that you were 100% wrong in firing this waitress. I have been a waitress many times and it is one of the hardest jobs that I've ever had.. Applebees was wrong, wrong, wrong in firing her. Shame of you Applebees. This is very bad publicity and I hope you lose some customers over this incident which you... More...
    (Restaurants, Fast Food, Coffee)
    jeancarol's Picture   jeancarol    0 Comments   Comments
  • very disappointed



    I was in your establishment located in Carbondale Illinois on 1-07-12 at approximately 3pm with my wife, daughter and her boyfriend having lunch. I live in about 61/2 hours away and was just visiting my daughter whom is going to college there. We finished up lunch and my wife and I started traveling back to Ohio shortly after. About 3 ½ hours away, I needed gas so we pulled over to get some. I tried to use my Chase debit card and it said it was declined, I thought that maybe some red flags were thrown up because I traveled through Ohio, Kentucky, Indiana and Illinois and now I was... More...
    (Restaurants, Fast Food, Coffee)
    daddy's Picture   daddy    0 Comments   Comments
  • our rude waitress



    Couldnt believe the service we got at applebees ocala,fl. My mother in law decided to take me and my husband out to eat before she left to go back home to orlando. When our food came out I noticed that my order was wrong, I managed to get the managers attention that was walking by and said that I ordered boneless wings and that was not what I got. I apologized for the mix up. Well our server, Christina, finally walked by our table and said to me next time be more specific when I ask you what you want to eat. My mother in law got so mad when she heard her say that to me that we almost left... More...
    (Restaurants, Fast Food, Coffee)
    Katrina70707's Picture   Katrina70707    0 Comments   Comments
  • Applebees Terrible Service



    My husband an I went to dinner at Applebees for the first time. It took our server at least 10 min to even come to our table to greet us, then another 10 just to being us our drinks. We placed our order; appetizer, 2 meals, and a small dessert. After 20 min he brings out our dessert first saying the meals weren't ready. He then brings out my husbands meal only and it was cold. About 5 min later he brings my meal. We asked where our appetizer was and he said he forgot to place the order. So we told him to just forget it. The manager came by and asked us how everything was and we... More...
    (Restaurants, Fast Food, Coffee)
    toddtrac's Picture   toddtrac    0 Comments   Comments
  • Applebees Bad Service



    I ordered carside pick-up from applebee's and one of the meal was missing. I live 10 minutes away and the best answer I received from both the manager and the server was "the food was still in the back and if I was coming back to pick it up". At first they put me on hold because they want to verify if the food was indeed missed. Why would I call if I wasn't missing the food. What a joke, I will never go back to this applebee's (Kempsville Rd, Virginia Beach). More...
    (Restaurants, Fast Food, Coffee)
    AJ23464's Picture   AJ23464    0 Comments   Comments
  • Bad Service



    My wife and I went to a local Applebees here in Evansville on 2/19/2011. I was so dissatisfied with the service I received that I will no longer eat there again. First I ordered a drink and after the waiter took my order told me that I had been the fifth custormer to order that drink in the past week and they did not have the ingredents for that drink again, then we ordered our meal and other customers that came in 10 to 15 mins after us were already eating thier meals before us, when all we ordered was soup and salads and chicken tenders. they did not get what we ordered right our food was... More...
    (Restaurants, Fast Food, Coffee)
    inkygaryf's Picture   inkygaryf    0 Comments   Comments
  • Applebees manager complaint



    My husband and I were dining at the Applebees in Hutchinson, KS on Friday night, January 14. I ordered the new Steak & Potato Salad, however, I was brought a huge plate full of fresh spinach, a few steak strips and no herb potatoes. The manager on duty was called over. All I wanted was to have half the spinach removed and the herb potates put on but he told me I wouldn't like that as it would be very small. He was not listening to me. He didn't even consider my reasonable request. Food and service was very poor. More...
    (Miscellaneous)
    DeborahB's Picture   DeborahB    1 Comments   Comments
  • trying to cheat me review



    MY FIANCE AND I WERE IN THE APPLEBEES 5185 Fernandina Road Columbia, SC 29212 (803) 749-4767 THE WAITER WAS VERY SLOW REFILLING GLASSES AND BRINGING ACCESSORIES TO THE TABLE. THEN WHEN IT WAS TIME TO PAY HE WAS HANDED TWO 25 DOLLAR GIFT CERTIFICATES FOR A 41 DOLLAR MEAL. HE LEFT THE TABLE WITH BOTH CARDS THEN CAME BACK TRYING TO TELL MY FIANCE AND I THAT HE DIDNT GET BUT ONE AND WE OWED HIM 16 DOLLARS. AFTER I REFUSED AND HE GOT THE MANAGER BOTH OF THEM WERE TRYING TO TELL ME THAT I OWED THEM WHEN THEY OWED ME A GIFT CARD WITH 9 DOLLARS LEFT ON IT. AFTER MY TONE STARTED GETTING HEATED... More...
    (Restaurants, Fast Food, Coffee)
    LIONHEART8265's Picture   LIONHEART8265    0 Comments   Comments
  • Poor meal at restaurant



    This was the worst time we ever had tonight 12/9/2010 6:02p.m.. The Strawberry lemonade was bitter, and the dinners salads had spoiled lettece which they replaced one of them. My mother's meal the steak was hamburger and the mashedpotato's where cold not even luke warm just like they were taken out of a refrigarator. This will be our last visit. The server's name was Nicole at 806 SE Everett Mall Way, Everett, Wa, 98208. (425)514-8300 More...
    (Miscellaneous)
    calstir's Picture   calstir    0 Comments   Comments
  • Dissatisfied



    My family and i stopped to dine at the Applebees in Beloit Wisconsin,and found the service there to be unsatisfactory.Upon arrival the 9 of us had to wait to be seated when we were the only ones waiting on a table,and there was at the most 8 parties in the restaurant.We was then served our food,with no silverware to eat it with also had to wait some time on that,coffee had a lemon seed and some type of green leaf in bottom of cup. We had ribs and requested wet naps and did not receive them,we asked for toothpicks and was told they had none.There was various pieces of other food on our... More...
    (Miscellaneous)
    batterup's Picture   batterup    1 Comments   Comments
  • very disappointed



    just picked up 2 orders of crispy orange chicken bowl. order these all the time they are great. got home and opened up the meal. it looked like half the amount we normally get, thought they must have made a mistake. called the restaurant to check and was told by the manager that they in fact are making them half the amount per corporate direction to do so. charge the same price....get half the food''''.they never advertised this. I am no fool. will find another restaurant More...
    (Restaurants, Fast Food, Coffee)
    ocb1's Picture   ocb1    0 Comments   Comments
  • Applebees reviews and complaints



    i took my five year old granddaughter and her best friend as well as my niece/godchild to applebees in greenfild,ma last night for dinner. i live in central connecticut and took a three day trip with them sightseeing and to just go away and relax and have fun before school starts. the girls had ordered chicken with applesauce and when it came i read the package of the applesauce and was shocked by the amount of corn syrup and high fruitos syrup in it. this was a child's meal and it was more sugar than anything else. i gave them the choose of eating that or having dessert, they both... More...
    (Restaurants, Fast Food, Coffee)
  • Service



    We were in one of your resturants in Killeen,Texas the service was good the food was bad really bad ,I had a steak 10oz. and ask for it med. and I got it that way,but I could not eat it itwas so bad ,I had it sent back not once ,not twice but 3 times and the third one was no better than the frist one. My wife had ribs and they were burnt on the bottom so we sent them back the manager came and said he was sorry and would fix the problem. My wife got her second ribs and they were good , my daughter-in -law was with us and she had her steak sent back because the cheese on top was burnt when... More...
    (Restaurants, Fast Food, Coffee)
    peishensr's Picture   peishensr    0 Comments   Comments
  • Lost my family at Delco Park



    I am sorry Applebees took the chopped steak and brutus burger off their menu because that was the only reason my family visited. Unfortunately, when we went in we were told they didn't carry either and got rude and nasty service because we were trying to decide on something else. The waitress I guess decided that no one could have more than a couple mins. to decide and started treating us rudely and then once we did order, decided once the food was out to us...we didn't need anything else, gave us our check and never came back to check on us. We will never return. More...
    (Restaurants, Fast Food, Coffee)
    bbbbzzzz's Picture   bbbbzzzz    0 Comments   Comments
  • Applebees



    Disappointed in service received on 7/2/10. Invited a couple to join us for dinner at Monroe Ave, Rochester NY location. Kelsey S (Table #40) was our server. The place was only 1/4 full with an additional group at the bar. I specifically asked if the mushrooms that were described in the dish I ordered could be omitted. Kelsey assured me that that would be no problem. After a long wait, Kelsey apologized for the long delay. After another several minutes, our dinners were brought out. I was served last and my dinner came complete with MUSHROOMS. I detest mushrooms. Kelsey did come... More...
    (Restaurants, Fast Food, Coffee)
    sscumac3's Picture   sscumac3    0 Comments   Comments
  • applebee's



    to start with the hostess girls sat other people before our group. we had 3.so then our waitress came to our table and ask if we wanted to drink and what. when she came back with drinks she said i will be right back, 15 minutes, we ordered and our food took 25 minutes, we timed it our appitizer was cold and the chicken penne was not hot either. the only thing quick was the bill. we ask if we could use the discount pass we had and she said yes but only took off part of the bill, needless to say we won't be going there again. More...
    (Restaurants, Fast Food, Coffee)
    sungirl10's Picture   sungirl10    0 Comments   Comments
  • Applebees, What a dissapointment



    Where to start. I took my wife and daughter out for dinner. My wife and daughter got the 2 for 20 deal, I had the Ultimate trio. We waited for 15 minutes for our drinks, and the strawberry lemonaide tastes like Hawian punch. So I waited another 10 min for the waiter to come so I could reorder. Then we finaly got the appetizer. and waited. and waited. Then the meal came....what a fizzle. My trio was a joke. My daugters riblets tasted burnt. So we ordered desert, hoping for a good ending.... oh well. All the shooters were only half full. It looked like they threw them together in a hurry just... More...
    (Restaurants, Fast Food, Coffee)
    TexasJim's Picture   TexasJim    0 Comments   Comments
  • poor customer service



    me and my wife went to the applebees in midvale utah for an afternoon lunch and everything was good at the beginning of our meal. we had good appitizers i had the french onion soup which is very good then we ordered our meals and i got the 3 cheese chicken pasta i took about 4 bites of it and i found a hair in my pasta ! i was very discusted with finding that in my food but even more discusted with how they came about my complaint about it. they told me sorry about that but what good is that when you lose your appitite because of finding a hair in your food. they could have of at least... More...
    (Miscellaneous)
    HCDAVE's Picture   HCDAVE    0 Comments   Comments
  • found steel chunk in cheese burger



    well it was the evening of my 27 th birthday and i wanted applebees so me my wife and my little brother drove about 100 miles to the one in olathe kansas on south harrison 14860 to be exact one of my favorites among a few and about three bites into my cheese burger i bit into what looked like a latch or something not sure just know it wasnt beef all the manager could do is reorder my meal but i done lost my appetite he gave me a togo box and told me and my wife that dinner was on the house and told my brother and his wife they would still need to pay to me that was wrong the metal that... More...
    (Restaurants, Fast Food, Coffee)
    peterson17's Picture   peterson17    0 Comments   Comments
  • WI. Restaurant



    My mom is 88 years old and she dearly loves that apple walnut salad , She was so disappointed that we could not get that two salad and a side for twenty dollars. She was so upset! So I guess, I will have to make it for us now . Would you please tell me what kind of cheese you used , Also what kind of salad dressing that you used. Thank You !! Also you can tell your so call manger to learn some more GOOD MANNERS! He was VERY RUDE!! Thank you Liz from Kenosha,WI 53140. More...
    (Restaurants, Fast Food, Coffee)
    LIZ16ARD's Picture   LIZ16ARD    0 Comments   Comments
  • Predictable



    Predictably and consistently unacceptable. With few choices to dine in Marshfield Wisconsin we are held captive to very slow service for beverages from the bar (bartender serving food to take out patrons in the parking lot) and food served en mass when soup and salads are ordered specifically as appetizers. Have eaten here many times and the food is at best luke warm and the soup is 100% of the time room temperature with a hint of a chill. This particular francise is simply a training ground for managers, servers and cook staff. We have spoken many times to the management with no local... More...
    (Restaurants, Fast Food, Coffee)
    Radman's Picture   Radman    0 Comments   Comments
  • Brad W RUDE Sunday



    AppleBee's in Belvidere, IL. I enjoy going to dinner and dine at AppleBee's for my birthday. I unfortunately after tonight you have lost three customers. The food was cold and the waiter Brad was rude to me. By the way our bill was a total over $ 40.00 dlls. We did order different things and he did ask would you like a Ranch of Blue cheese and I did ask him is there an extra charge for both of them? My husband likes Ranch and my daughter like blue cheese dressing. He SAID NO MA'AM. I like to know in advance for any extra charge on our bill? He never did returned to... More...
    (Restaurants, Fast Food, Coffee)
    pnelly20's Picture   pnelly20    0 Comments   Comments
  • Applebees customer service



    I visited Applebees for my Mother's Day dinner with my husband around 3:30p.m. My waitresses name was Billie; who did an excellent job. Upon arriving, the building was very cold. My waitress said that she would let the manager know that I said that it was cold. I had on a long sleeve shirt and I brought my jacket and it was still too cold to eat my meal. There was another couple two tables down from me and the lady had a sleeveless top on and they were drinking coffee. The main part of my complaint is when I asked for the manager; when he came out he went directly to the table across... More...
    (Restaurants, Fast Food, Coffee)
    state1956's Picture   state1956    2 Comments   Comments
  • Applebees customer service



    my family had dinner on 1-24-09 .we i received my bank statement i noticed a difference in the amount.i looked at my reciept to confirm the 20 dollar difference.i called manager on duty juan and he said he was busy right now and he would call me back.till this day no response.my response is eat elsewhere.so,for you guys this was a costly 20 tip!this was at 12044 amargossa rd victorville,ca table 14 at 6:12pm maybe you could send out a memo "do not fill in your own tips if left blank!"guarantee i never leave it blank again! More...
    (Restaurants, Fast Food, Coffee)
    vaughanster's Picture   vaughanster    4 Comments   Comments
  • Complaint



    My Friend and I went to Apple bee's today in Bowling Green Ky #08. We both order a steak and mash potatoes and when we got our order the steak was not good and the food was cold and we told the manager when she came around and she asked can we get us something else and I decide against it, because I came there for a steak and that was want, I wanted and my friend got something else, what I am trying to say they took our order and it took awhile to get and when we did get our food everything was cold and the steak was tough and I we told them about it , but when it came time for the... More...
    (Restaurants, Fast Food, Coffee)
    Pvierd's Picture   Pvierd    0 Comments   Comments
  • Applebees



    Applebees is not only ridiculous, it is a hazard to the health of its customers. They have a bar in the middle of the restaurant in which people are exhaling clouds of smoke, and then also in half of the restaurant. Then they ask you, "smoking or non-smoking?" Are you stupid?! So we are seated in a non-smoking section and then right next to us (literally only a wall with poles separates us) a couple is smoking. And so then everyone else not smoking is also at risk for developing lung cancer and asthma attacks. So STUPID. Get smart and put up a wall that smoke can't go through... More...
    (Restaurants, Fast Food, Coffee)
    sldfjlsdajf's Picture   sldfjlsdajf    1 Comments   Comments
  • Mrs. Lorraine Domingo



    It was Valentine's Day and I ordered 2 dinners to go. I got the same dinners steak and riblets; I order mashed potatoes and vegetables for me and french fries and cole slaw for my husband. After he ate his dinner, he was sick as a dog all night. I called the restaurant and told the manager. We thought it was the cole slaw and he said he would check it. Then said if I'm in the restaurant and told him who I was they would give us a free desert. I have to say, "How cheap is that after a night of being sick and in excruciating pain?!! I'd think he offer us both free... More...
    (Restaurants, Fast Food, Coffee)
    rainy1252's Picture   rainy1252    3 Comments   Comments


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